Ethical business practices form the foundation of how we operate. This report outlines our commitment to transparency, fairness, respect for human rights, and the well-being of our employees, customers, and partners. These values guide our actions across all aspects of the business, ensuring we meet the highest ethical standards.

1. Transparency and Integrity

Utilidex is committed to maintaining transparency in all our dealings, fostering open communication, and upholding integrity in our decision-making processes.

• Open Communication: We believe in clear, honest communication with stakeholders, whether customers, employees, or partners. Our clients can rely on receiving truthful and transparent information about our services and operations.

• Ethical Sales Practices: Our sales team adheres to a strict code of conduct, ensuring customers are provided with clear, accurate information, avoiding any use of pressure tactics or misleading statements.

2. Modern Slavery and Human Rights

We are fully committed to combatting modern slavery and human trafficking, both within our company and across our supply chain.

• Modern Slavery Act Compliance: In accordance with the Modern Slavery Act 2015, we actively assess our supply chain to ensure there are no instances of slavery or human trafficking.

• Supplier Assessment: All suppliers are required to comply with ethical standards, including having a Modern Slavery Statement. We also ensure that smaller suppliers (with fewer than five employees) meet our standards for ethical conduct.

• Employee Training: Modern slavery awareness is part of our employee induction and whistleblowing policies, encouraging employees to raise concerns about unethical practices.

For more details, please see our full Modern Slavery Statement.

3. Diversity and Inclusion

We value diversity as a strength and are committed to fostering an inclusive workplace where all employees feel respected and valued.

• Equal Opportunity: We ensure equal opportunity in recruitment, promotion, and development. Our commitment to diversity extends across all levels of the organization.

• Zero Tolerance for Discrimination: We enforce a strict zero-tolerance policy for discrimination or harassment. Through regular training, we ensure employees understand their role in creating a respectful and inclusive environment.

4. Employee Well-Being

The well-being of our employees is a priority at Utilidex. We believe in creating a supportive work environment that promotes work-life balance and fosters professional growth.

• Hybrid Working Model: Our flexible hybrid working model, allowing employees to work both remotely and in the office, supports their well-being and work-life balance.

• Health and Safety: We prioritize the health and safety of our employees through ongoing assessments and updates to workplace policies.

• Professional Development: We invest in our employees by offering opportunities for continuous learning and development through workshops, mentorship, and training programs.

5. Ethical Supply Chain Management

Utilidex applies ethical criteria when working with suppliers, ensuring that our partners uphold high standards of sustainability and human rights.

• Ethical Sourcing: Our supplier relationship policy ensures that all suppliers meet our ethical standards, particularly regarding human rights and modern slavery. We regularly evaluate suppliers to ensure compliance.

• Transparency with Suppliers: We maintain open communication with our suppliers and conduct regular reviews to ensure ongoing alignment with our ethical commitments.

6. Community Engagement and Education

We believe in giving back to the community and fostering education on energy and sustainability.

• Energy Education: Utilidex partners with UCL, Kingston University, and University of Sunderland in London to provide students with workshops on energy efficiency and sustainability. By investing in education, we contribute to building a more energy-conscious society.

• Community Action: Our employees participate in community clean-up initiatives, contributing to improving the local environment and strengthening bonds within our team.

Conclusion

Utilidex remains dedicated to upholding the highest ethical standards in all aspects of our business. Our commitment to transparency, human rights, diversity, and community engagement is unwavering, and we will continue to strive for excellence in our ethical practices.