Introducing Utilidex’s New Notification Feature: Enhance Communication and Keep Users Informed

In the fast-evolving energy sector, suppliers and consultants need every advantage to stay ahead. Whether you’re working to support your customers’ net-zero journey or introducing new energy products, effectively communicating and delivering your message to your audience is crucial. But how do you know if your efforts are making an impact?

We’re excited to announce the launch of Utilidex’s Notification Feature—a powerful tool designed to help energy suppliers and consultants monitor how their content is received by customers. Currently, the feature tracks the number of views, enabling you to tailor your communication strategies and build stronger customer relationships.

Why understanding customer interaction matters ? 

As the energy landscape shifts towards sustainability and net-zero, delivering relevant content—whether it’s reports, product updates, case studies, or market analysis—is essential. But sending out information isn’t enough. To truly optimise your efforts, it’s important to understand how your customers are receiving and responding to your content.

Currently, Utilidex’s Notification Feature provides insights into how many clients view your energy product updates. This valuable information helps you tailor your follow-up strategies and refine your product offerings.

What does the notification feature do? 

Our Notification Feature enables you to monitor the reach and impact of the content you distribute. Here’s what it offers:

• Easy Delivery: Distribute various types of content—such as reports on Flex pricing, case studies on renewable projects, or updates on your latest energy products—directly through in-product notifications.

• Enhanced Integration: Ensure that your audience receives important information right within their workflow, improving engagement and visibility.

How it works ? 

Utilidex’s Notification Dashboard integrates with your platform, enabling Admins to create, send, and manage targeted notifications effectively. Key features include:

• Custom Notifications: Admins can craft personalised announcements for various user roles, including promotional messages, energy updates, or new feature alerts.

• Notification Management: Admins can monitor how many users have viewed each notification, allowing for more informed follow-up actions.

• Rich Content Support: Notifications can include attachments, formatted text, and can be tailored to specific roles or individual users.

Real-world use cases 

Here’s how some of our users are already benefiting from the Notification Feature: 

• Energy suppliers: Sending market analysis reports on Flex pricing to procurement teams and tracking how many customers have viewed the reports. 

• Consultants: Distributing detailed reports on the energy market, helping them prioritise follow-ups and offer more targeted advice. 

Get started today ! 

Ready to transform customer engagement for your energy business? With Utilidex’s Notification Feature, energy suppliers and consultants can ensure that your content is not only seen but acted upon. Build stronger relationships, refine your communications strategy, and stay ahead in the energy market. 

Want to see how Utilidex’s Notification Feature works? Contact us today for a demo or log into your Utilidex platform to start using the Notification Feature now.