By accessing our Website and using our Service, you consent to the terms of this Policy.
Utilidex is a provider of energy software that’s simple, smart, and secure.
The Service involves the storage of Data about a company. That Data can include personal information. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number, and accounting and financial information.
Utilidex may collect information directly from you when you:
- register to use the Service,
- use the Service,
- contact the Utilidex support team, and
- visit our Website.
Utilidex collects your personal information so that we can provide you with the Service and any related services you may request. In doing so, Utilidex may use the personal information we have collected from you for purposes related to the Services including to:
- verify your identity,
- administer the Service,
- notify you of new or changed services offered in relation to the Service,
- carry out marketing or training relating to the Service,
- assist with the resolution of technical support issues or other issues relating to the Service,
It is your responsibility to keep your password to the Service safe. You should notify us as soon as possible if you become aware of any misuse of your password, and immediately change your password within the Service or via the “Forgotten Password” process.
Utilidex holds your personal information on servers located in the EU.
All Data, that is entered into the Service by you, or automatically imported on your instruction, is transferred to Utilidex’s servers as a function of transmission across the Internet. By using the Service, you consent to your information being transferred to our servers as set out in this Policy.
Currently our servers are located in the EU and hosted by Microsoft Azure Cloud.
The third parties who host our servers do not control, and are not permitted to access or use your personal information except for the limited purpose of storing the information.
We’ll only keep your information for as long as we require it for the purposes of providing you with the Service.
Utilidex sends billing information, product information, Service updates and Service notifications to you via email.
You are responsible for transfer of your data to third-party applications